For our privacy practices in relation to our services, we refer you to the agreement as may be concluded between us.
WHO WE ARE
ECS act as controller for the personal data we gather through your use of our website.
HOW WE USE AND COLLECT YOUR PERSONAL DATA
We collect and use personal data that can be used to directly or indirectly identify a natural person (such as name, identification number, location data, etc.), that you provide to us directly through our website, when you use or view our website via your browser’s cookies, you register online or voluntarily provide us your contact details.
The personal data we collect, is collected and used for the purposes as listed hereunder:
(a) In the event you use the contact form on our website, we will use your personal data to reply to your query, via e-mail or telephone.
(b) In the event you register for our newsletter, your e-mail address will be used in order to send you our newsletters, which may include invites to events, seminars, etc. organized by us.
(c) We process your personal data for the purpose of supporting the website and enhancing your user experience, which includes ensuring the security, availability, performance, capacity and health of the website.
(d) We process your personal data to enforce or exercise any rights that are available to us based on the applicable law, such as use for the establishment, exercise or defense of legal claims.
(e) We may also use your personal data to fulfill our obligations as set out by the applicable law.
The following categories of personal data can be distinguished:
(i) Contact data: in the event you make use of the contact form, you will be asked to provide the following information: First and last name, Company; e-mail address, phone number, and any personal data that you choose to put in the designated blank field (please do not provide us with any sensitive information, such as health information, information pertaining to criminal convictions, or credit card/account numbers). This is information that is provided directly by you.
(ii) Newsletter: If you register for our newsletter, you will be asked to provide your first and last name, company, and e-mail address. This is information provided directly by you.
LEGAL GROUND ON WHICH WE GATHER YOUR PERSONAL DATA
We use the personal data we receive from you via our contact form, as well as the user information we aggregate from the behavior shown on our website, on the basis of the legal ground “legitimate interest”. Thus, we have a legitimate interest to answer the question(s) being asked by you or to react on the remarks you made. The user information is used to make our users’ website experience as comfortable and safe as possible. In any case, we strive towards a balance between the legitimate interest and respecting your privacy.
If you subscribe for our newsletter through our website, and in case you are not yet a client from us, you give us your explicit consent therefore. Your personal data will also be used for direct marketing, provided that you gave an explicit consent. If you are already added to our mailing list to receive electronic marketing material, we can use your data to send marketing regarding our services. In the event the legal basis for the processing of your personal data is consent, you will, at all times, have the right to withdraw your consent. This will, however, not affect the lawfulness of any processing done prior to the withdrawal of consent.
RETENTION OF YOUR DATA AND DELETION
Your personal information will not be kept for longer than is necessary for a specific purpose. The retention period can differ depending on the purpose. The contact information we receive from you when using the contact form, and the user information, in the light of using our website, will never be stored for a period longer than 24 months
In the event you withdraw your consent or you object to our use of your personal data, and such objection is successful, we will remove your personal data from our databases. Please note that we will retain the personal data necessary to ensure your preferences are respected in the future. The foregoing will, however, not prevent us from retaining any personal data if this is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.