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Maintenance and support
Unmatched SAP Support Service
 

Get the right level of support for your SAP solutions

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Trusted By Industry Leaders

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Are you looking for a certified staff in the latest SAP Solutions to support your business needs?

ECS has the certified team you will need to support your whole SAP systems, we have achieved SAP Certified Partner Center of Expertise - PCoE that ensures that ECS is capable of delivering high quality support in a timely and cost-effective manner.

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SAP Partner Center of Expertise

ECS is a certified  Partner Center of Expertise , which undergo a strict quality audit. In our history, we have always passed these audits perfectly and this is why we are granted automatic recertification every time. However, in order to be recertified in an accelerated procedure, it is necessary to stand out with the excellent quality of services provided. In our case, is monitored by SAP not only during careful audits that take place every two years, but also during our cooperation with SAP SE and SAP clients as whom we support as a subcontractor to SAP. Automatic recertification is an expression of great trust in ECS and confirmation of our high quality standards.

Why ECS Support

As PCOE we offer the following Services

Together with the client we establish the maximum time frames for solving reported incidents. These time frames are stipulated in the Service Level Agreement.

End-to-end payments and financial management in a single solution. Meet the right platform.

ECS guarantees a 10 minute or less response time for critical issues. 

Experienced ECS Support Consultants provide technical support services, troubleshooting and developing fixes that directly address specific client issues.

Nearly every business customizes the vendor code to ensure it works for their business needs. ECS supports customizations.

Software product support experts provide support and best practices advice

Get expert advice and solutions for security, infrastructure, platform, performance, and change management needs to optimize operations

ECS Account Managers serve as the single business point of contact to help clients maximize the value of return on ERP investments.

Have a Question?

Drop us your details in the Contact form

Get your answers immediately by engaging with us via live chat

Give us a call, we are available
Sunday to Thursday 

Call +201119044122

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